The NOAA Employees Association (NEA) at the National Weather Center (NWC) operates this concession for the purpose of raising money to support the various activities of the NEA. The NEA started the Web-based consession pages in January 1996, starting with severe weather photograph sales. Then, in April of 1996, we began to sell clothing on the World Wide Web. We average about 10 clothing orders, and 3 photograph orders per month on our Web pages, but the hot seasons are springtime (tornado season!) and around the holidays.

The NEA concession stand is operated by volunteers. Due to volunteer schedules, orders are shipped only once or twice per month. Please allow 4-8 weeks to process orders.

The NEA concession attempts to maintain a reasonable stock of merchandise at all times for on-line orders. However, the same merchandise available on-line may also be purchased directly in the NSSL/SPC/WFO administrative office area on the second floor of the NWC in Norman, Oklahoma. This means that merchandise may be out of stock at the time of the order. If this is the case, you will be notified via e-mail when your order is received.

Merchandise will only be shipped after payment is received. We can only accept payments in US Dollars and can only ship orders to addresses in the United States and Canada. If payment is made by personal check, then merchandise will be shipped after the check clears. Due to the limited stock on hand, and the fact that merchandise is also sold on site to visitors at the NSSL/SPC/WFO administrative office area on the second floor of the NWC, no merchandise can be held until payment is received. In addition, ordered items may be in stock at the time of the order, but out of stock at the time that payment is received. In these cases, payment will be held until the merchandise is in stock again and can be shipped. Again, no item is guaranteed until payment is received.

Special requests will be accomodated if time permits. However, we do not accept any "extra" payment for "Rush" orders, as we simply cannot accomodate rush orders in any way. We do our best to satisfy all customers with our limited time and resources!

We hope that when you order merchandise from the NEA, that you find the merchandise in acceptable condition. All merchandise has a money-back guarantee if the merchandise is defective (we feel 30 days is acceptable).

NEA uses PayPal for secure online credit card transactions. A PayPal account is NOT necessary for you to use this service, we only need a valid credit card and shipping address to complete your order! More information is available on how to use the PayPal shopping cart.

If you wish to pay by personal check or money order instead of using a credit card online, please use your own PayPal account for payment -- or -- make a print out of your final shopping cart, and mail the printout along with a check or money order in US Dollars made out to "NEA" to the following address:

NOAA Employees Association
ATTN: Internet Merchandise Orders
NSSL/FRDD 120 David L. Boren Blvd
Norman, OK 73072-7327

• We cannot accept payment in the form of money transfers/wires.
• We can only ship orders to addresses in the United States or Canada.
• Your order will be shipped as soon as your money is received.
• In the event an item is out of stock, we will notify you via mail or e-mail as soon as possible.
• There will be a $25.00 fee for bounced checks.

Shipping rates subject to change. Shipping rates are also based on the total order.

• You do NOT have to have an account with PayPal to order NSEA merchandise with a credit card using the PayPal shopping cart.
  
  
• When you click the "Add to Cart" or "View Cart" button, a new window will open showing the contents of your shopping cart.
  
  
• If you want to change the quantity of an item, type a new number in the appropriate box, and click the "update cart" button.
  
  
• If you want to remove an item from your shopping cart, check the appropriate "remove" box and click the "update cart" button.
  
  
• When you are satisfied with the contents of the cart, click the "continue shopping" button to return to the NSEA shopping windows, or click "checkout" to enter payment information.